Returns require pre-authorization and are subject to a 15% restocking fee. Shipping fees are not refundable. Customer pays return shipping. Merchandise must be in unused, resalable condition and in the original packaging. Please contact us for return authorization prior to sending items back. We will issue a RMA number that should be written on the outside of the package, as well as on a copy of your emailed receipt, inside the package.
For fastest service, please email us at firstname.lastname@example.org to request a return authorization.
If you prefer, you may call between 10am – 5pm EST Monday – Friday at 201-659-0105.